How many hours can I save per week?
Having an Avid virtual assistant, you can save anywhere from five to fifteen hours each week. And because we are experienced in so many administrative tasks, we can typically handle them faster and save you even more time.
What's the best thing to outsource first?
Our clients (small business owners and executives) usually outsource their email inbox management and CRM management first because these are sneakily time consuming tasks. When offloaded, you get time back in your day immediately.
Can You Train My VA On My Behalf?
We offer ongoing training to all our staff. We do provide an initial customized training to your assigned assistant during the onboarding process after which, there will be a hand-over process where you will work hand-on-hand with them.
Can I Change My Plan?
Yes, you can. If you need to, you can downgrade or upgrade your plan. Simply discuss your needs with our consultant to confirm your plan change. It will go into effect in the following month.
What Are Your Payment Options?
We accept Stripe bank transfer, and we are happy to offer cash-app payments through PayPal and major credit cards.
Can you accommodate my unique needs?
Of course. During the discovery meeting, we can discuss your needs and handle any additional questions you might have. We will then make sure you are matched with the perfectly fitted assistant.
Why should I choose Avid?
Every business owner wants to work with smart, experienced virtual assistants who are trained and ready to help, and that’s exactly what you get from Avid Virtual Services. You will be perfectly matched with the right assistant.

Step 1: Sales Call
Meet with our Solutions Consultant to identify your needs and business pain points to determine the next steps. (we’ll send you an agreement to sign and you’ll be assigned a Client Success Consultant.)

Step 2: Discovery Zoom Call
Video call meeting with our Client Success Consultant to clarify your tasks, tools, and personality requirements to ensure we match you with the right Avid staff.

Step 3: Placement Process
Our Client Success Consultant will then meet with our Placement Team to discuss and match you with one of our talented staffers.

Step 4: Kick Off Call
You, our Client Success Consultant, and your assigned staffer will have a kick-off call. This is the official start to your great partnership where you’ll get to set initial goals and discuss communication plans. Setting yourselves up for success!

Step 5: Onboarding
Your Client Success Consultant will stay close in the first few weeks to provide you with high-touch relational service to guide you through our onboarding process.

Step 6: Nurturing
You will have a number of ongoing check-ins to support you and your dedicated staffer throughout your partnership with Avid.
* Pricing accuracy is reflective of most recent update
| Transaction Type | Apex Rate |
|---|---|
| Texting (Both Ways) | $0.0253 / segment |
| Calls Outbound | $0.0448 / min |
| Calls Inbound | $0.0272 / min |
| Emails (Bulk & 1:1) | $0.0039 / email |
